I was involved in a conversation the other day about new hires and training. There are many schools of thought on what is the best way to train someone in, and it probably varies from occupation to occupation. But I think the one thing most of us would agree on is the unnecessary practice of micromanaging. It’s got to go. My theory is, “Train ‘em, trust ‘em, and turn ‘em loose.”
Train them: As a manager or owner, you have the ability to decide who trains new staff and in what way. This is particularly important because not everyone learns in the same way. Some people learn by reading, some by being shown, and others by doing. The best trainers understand these differences and accommodate their rookies appropriately. Lay out the who, what, where, and when of training and expectations you have of them right from the start.
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Roxanne Wilmes 